Monitoring Services

	Desktops	Servers	Other
Anti Virus/Anti Spyware
Patch Mgt
Temp File Deletion
Disk Defrag
Asset & Inventory
Remote Trouble Shoot and Fix
Remote Monitoring
Router & Firewall Management
ISP Escalation

This is an example of our services for monitoring and remote fix

We offer both onsite and remote monitoring services with1-800 help desk for level one service.   This provides the most proactive results in maintaining your hardware and operating systems.  This also results in lower IT overhead costs. Our onsite services feature visits from our technicians to act as your IT person. In case of a critical failure we will dispatch a technician if the service cannot be performed remotely. 

The Patriot Network Services remote monitoring center acts as a virtual Network Operations Center (NOC) for our clients' infrastructures around-the-clock. Our Managed Services software can be configured to continuously monitor your email servers, web servers or other network and web-based services.

We use our Managed Services software to test network and Internet connections using a ping command, and if desired, use specific commands to test DNS, SMTP, POP or HTTP services. We receive notification alerts when critical servers go down, end-users modify hardware or when a possible security threat occurs.

We perform Real-Time monitoring of any system or device. This feature helps us to quickly troubleshoot network, Internet or server performance issues from a remote site or office.

Our services can also provide onsite Administrators with comprehensive trending reports for long-term management of client networks. Some examples of how our Managed Services use our tools for systems and network trending:

• Machine Changes Report - Managed Services Providers can easily track changes on a per-machine basis by comparing the current audit information (hardware specs, disk space, installed software) against the baseline audit information. Kaseya will highlight the differences between the audits or optionally, Administrators can compare audit information between two different machines.
• Network Statistics Report - The Patriot Network Services Managed Services Reports display the network bandwidth consumption by machine or individual application over a configurable time period.
• Uptime History Report - We can easily view all of your machines uptime status over a configurable time period and determine if a machine is online, offline or has been shut down abnormally. We also use this tool to track server uptime, faulty workstations or to be notified when remote users are online.
• Monitor Reports - these reports are particularly useful for trending since they allow you to see data collected by windows performance counters and SNMP objects over a configured time period.

For more information and a free onsite evaluation please contact us at

978-425-4044

978-425-4044

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Network Security

Our Network Security includes fully integrated features such as a configurable firewall paired with an Intrusion Protection system, Denial of Service, lots of traffic forwarding and NAT tools and much more.

• Firewall, Intrusion Prevention, DoS protection, Bandwidth control, Branch Office VPN, Native Windows Remote Access, Directory Authentication and User Portal

Web Security

Web Security protects employees from threats and allows you to apply terms and conditions to where and how they can spend their time online. Spyware and viruses are stopped before they can enter the network and cause damage. Everything is tracked and arranged in detailed reports which show how effective your policy is so adjustments can be made.

• URL Filtering, Spyware Protection, Antivirus Scanning, Https Scanning, IM/P2p Filtering and User Reporting

Mail Security

Mail Security ensures that the abuse which email is subjected to, such as spam, viruses and privacy issues, do not affect your daily business routines. Through this application, real messages are properly delivered and employees can find what they need without being exposed to damaging content. Take a deeper look at the extensive range of features provided by this security application.

• Anti Spam, Anti Virus Scanning, Email Encryption and User Portal

Mail Archiving

Mailbox servers often suffer from the heavy load of growing email traffic and administrators struggle with mailbox quotas and user storage demands. Through the Astaro Mail Archiving Service, you can free up valuable server resources and get control of compliance requirements while improving productivity of end-users at the same time. All of this is provided as a reliable hosted service with no need for additional hardware or software. Learn more about the individual features which make up the Mail Archiving service.

• PST File Elimination, Compliance, Instant Discovery and Mail Server Offloading

Call today for more information and a free onsite evaluation

978-425-4044 

 Help Desk Services

1-866-995-3847

(if you are a Patriot Network Services authorized help desk customer please use the number above for your desk top assistance)